Terms of service

1. Payment

We accept all major credit and debit cards. We do not accept cheques.

2. Security

Here at Baby Elegance we have taken all the essential measures to make sure that any credit card details and personal details remains private and secure and that your payment and registration information is processed with total confidentiality.

We follow strict security procedures dealing with the storage and disclosure of information, which you have given us, as required by the UK Data Protection laws.

If you have any further questions about our credit card security policies, please contact us.

3. Confirmation

As soon as we have accepted your order we will send you a confirmation email. Please make sure to check spam mailbox as sometimes the emails can end up there.

4. Delivery

DPD is the most innovative parcel carrier around. Thanks to their industry-leading Predict service, they provide parcel recipients with a one hour delivery window, notified by SMS and email, so they don’t have to wait in all day.

You can also choose a day of delivery when your placing your order so no more waiting around to find out what day it will arrive as we take all the stress out of it for you.

5. Pricing

  • All prices are inclusive of VAT (where applicable) at the rate appropriate and correct at the time of entering the information on to the system. Prices may change and offers may be withdrawn at any time. 
  • Sterling prices are calculated based on a market exchange rate and are subject to change as this rate moves. 
  • Although we try to ensure all our prices displayed on our website are accurate, errors may sometimes occur. If we discover an error in the price of an item you have ordered we will contact you as soon as possible to notify you of its cancellation. In some cases you will have the option to reconfirm your order at the correct price, however this is not always possible.
  • Baby Elegance endeavours to ensure that all merchandise offered on the website is available at the same price in all our stores. However, from time to time we may offer additional discounts for purchases from Baby Elegance online that do not apply in stores, or vice versa. Additionally, items offered as sets on this site may not be offered as part of a set within stores and individual prices may apply.